Why Traditional Remote Support Slows You Down

Too Many Tools

Jumping between apps for access, chat, and tickets wastes time.

User-Dependent
Fixes

If the end user is away, support is stalled.

Limited Access
Control

Broad access rights = security and compliance risks.

No Persistent
Connection

Manual setup every session means lost time on repetitive tasks.

Fix Issues from Anywhere Before They Disrupt Business

Experience how FlexRemote lets you connect, control, and resolve issues across any device, even when users are offline.

What Makes FlexRemote Smarter?

Powered by Root-Cause Learning via AI-Analyzed Session Logs

FlexRemote doesn’t just let you connect it learns from recurring issues, providing root-cause suggestions for faster fixes.

Attended +
Unattended Access

Support users in real-time or fix devices after hours with full permission controls and no extra setup.

Click. Connect.
Fix.

Launch a remote session instantly no downloads, invites, or approvals each time.

Cross-Platform
Compatibility

Connect to desktops, laptops, and servers across Windows, macOS, and Linux.

Session Intelligence &
Auto Logging

Every session is recorded and analyzed for auditing and learning future patterns.

Granular Access
Permissions

Assign technician-level access by team, time, location, or device type.

End-to-End Encryption + Enterprise Security

Secure your sessions with RemotePC-grade encryption and compliance standards

Expert Consultation CTA

Have Questions About Remote Access Security or Scale?

Let one of our experts walk you through how FlexRemote works for your unique setup.

FlexRemote – Remote Access & Control

Cross-Platform Support

Connect to Windows, macOS, and Linux devices from anywhere seamlessly.

Role-Based Control

Define who can access what, when, and how with full permission granularity.

Real-Time Connectivity

Launch remote sessions instantly with zero delays or setup each time.

Multi-Monitor Support

View and interact with multiple screens during a session without switching tabs.

Session Logging & Audit Trails

Automatically record every session with full logs for security and compliance.

Built for Distributed Teams

Internal IT Teams

MSPs & Tech Support Providers

Remote-First Companies

Field Teams & Multi-Branch Businesses

Freelancers Supporting Clients Globally

Mobile-Friendly, Field-Ready

Launch and manage sessions from your phone or
tablet perfect for support on the move.

FAQ

What’s the difference between attended and unattended access?

Attended requires user presence; unattended works even if no one is logged in ideal for off-hours or emergency fixes.

Can I control which technician accesses which device?

Yes, with full role-based access control and permission levels.

Do users have to approve every session?

Only for attended access. Unattended access is securely pre-authorized per your policies.

Click. Connect. Control. Repeat.

FlexRemote gives you instant, secure access to any device no matter where it is or who’s using it.
Ready to eliminate remote support delays?

Book a Demo
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Don’t Stop Here.
Explore the Rest of ServiceFLX

Connect the full ServiceFLX suite to simplify every part of your asset journey.

FlexAsset

Asset Management

IT & Non-IT asset tagging, lifecycle tracking, expiry alerts

Learn More

FlexSupport

Support & Ticketing

SLA-driven ticketing & resolution for internal/external issues

Learn More

FlexRemote

Asset Control

Secure remote desktop access (attended/unattended) with audit logs

Learn More

FlexAMC

Maintenance & AMC

AMC & vendor management, preventive maintenance & renewal alerts

Learn More

FlexMonitor

Asset Monitoring

Real-time monitoring of networks, endpoints & servers with alerts

Learn More

Each module solves a unique challenge together, they solve them all.

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