AI-Powered Remote Access & Support |FlexRemote by ServiceFLX

Smart Asset Management	AI Integrated Asset Discovery
Remote Asset Management	Licence Renewals and Reminders
AMC Management	Asset Lifecycle Management
Assets and Users spend insights	Reports and Analytics
Unified Asset Insights Dashboard

AI Powered Support System	Smart incident management
Service Management	Automated Workflows
External Support System	AI-powered Incident summaries
Consolidated Ticketing Dashboard

CMMS

OVERVIEW

CMMS Software

Centralize essential data and documents for maintenance management

CMMS Mobile App

Manage your maintenance work in the field

Seamless Implementation

See success from day one with the help of our top-rated team

FEATURES

Work Order Management

Easily create, manage, and complete work orders

Spare Parts Inventory

Track inventory and keep critical parts stocked for when you need them most

Preventive Maintenance

Put your preventive maintenance program on autopilot

Reports & Dashboards

Automate your maintenance dashboards and transform your organization

Asset Management

Track asset health and optimize
performance
Network Monitoring

Dashboards

Real-Time Monitoring

Topology & Visualization

Alerts & Incident Management

Multi-Site & Asset Management

Analytics & Reporting

Security & Control
Solutions

Health Care

Facility Management

Enterprise Company

Retail Business
Get Demo

FlexRemote: Fix IT Issues From Anywhere With

AI-Backed Speed

Access Devices Securely. Resolve Problems Instantly.

FlexRemote empowers your IT team to connect, diagnose, and resolve issues on any device even if no one’s at the desk all with zero delays, full security, and AI-enhanced insights.

Why Traditional Remote Support Slows You Down

Too Many Tools

Jumping between apps for access, chat, and tickets wastes time.

User-Dependent
Fixes

If the end user is away, support is stalled.

Limited Access
Control

Broad access rights = security and compliance risks.

No Persistent
Connection

Manual setup every session means lost time on repetitive tasks.

Fix Issues from Anywhere Before They Disrupt Business

Experience how FlexRemote lets you connect, control, and resolve issues across any device, even when users are offline.

What Makes FlexRemote Smarter?

Powered by Root-Cause Learning via AI-Analyzed Session Logs

FlexRemote doesn’t just let you connect it learns from recurring issues, providing root-cause suggestions for faster fixes.

Attended +
Unattended Access

Support users in real-time or fix devices after hours with full permission controls and no extra setup.

Click. Connect.
Fix.

Launch a remote session instantly no downloads, invites, or approvals each time.

Cross-Platform
Compatibility

Connect to desktops, laptops, and servers across Windows, macOS, and Linux.

Session Intelligence &
Auto Logging

Every session is recorded and analyzed for auditing and learning future patterns.

Granular Access
Permissions

Assign technician-level access by team, time, location, or device type.

End-to-End Encryption + Enterprise Security

Secure your sessions with RemotePC-grade encryption and compliance standards

Expert Consultation CTA

Have Questions About Remote Access Security or Scale?

Let one of our experts walk you through how FlexRemote works for your unique setup.

FlexRemote – Remote Access & Control

Cross-Platform Support

Connect to Windows, macOS, and Linux devices from anywhere seamlessly.

Role-Based Control

Define who can access what, when, and how with full permission granularity.

Real-Time Connectivity

Launch remote sessions instantly with zero delays or setup each time.

Multi-Monitor Support

View and interact with multiple screens during a session without switching tabs.

Session Logging & Audit Trails

Automatically record every session with full logs for security and compliance.

Built for Distributed Teams

Internal IT Teams

MSPs & Tech Support Providers

Remote-First Companies

Field Teams & Multi-Branch Businesses

Freelancers Supporting Clients Globally

Mobile-Friendly, Field-Ready

Launch and manage sessions from your phone or
tablet perfect for support on the move.

FAQ

What’s the difference between attended and unattended access?

Attended requires user presence; unattended works even if no one is logged in ideal for off-hours or emergency fixes.

Can I control which technician accesses which device?

Yes, with full role-based access control and permission levels.

Do users have to approve every session?

Only for attended access. Unattended access is securely pre-authorized per your policies.

Click. Connect. Control. Repeat.

FlexRemote gives you instant, secure access to any device no matter where it is or who’s using it.
Ready to eliminate remote support delays?

Book a Demo
Download Data Sheet
Talk to an Expert

Don’t Stop Here.
Explore the Rest of ServiceFLX

Connect the full ServiceFLX suite to simplify every part of your asset journey.

FlexAsset

Asset Management

IT & Non-IT asset tagging, lifecycle tracking, expiry alerts

Learn More

FlexSupport

Support & Ticketing

SLA-driven ticketing & resolution for internal/external issues

Learn More

FlexRemote

Asset Control

Secure remote desktop access (attended/unattended) with audit logs

Learn More

FlexAMC

Maintenance & AMC

AMC & vendor management, preventive maintenance & renewal alerts

Learn More

FlexMonitor

Asset Monitoring

Real-time monitoring of networks, endpoints & servers with alerts

Learn More

Each module solves a unique challenge together, they solve them all.

Get Free Trial

Visibility Starts with Reading

Get easy tips and smart ideas to fix problems, save time, and work better.

Read it. Try it. Improve your day.

Stop Losing Track: How SMEs Can Take Back Control of IT Assets

Learn More

QR Codes in IT: Smart, Scalable, and Surprisingly Simple.

Learn More

Remote IT Support Without the Stress: Best Practices for SMEs

Learn More

Where the Money Leaks: Uncovering Hidden Costs in Asset Mismanagement

Learn More

OVERVIEW

CMMS Software

CMMS Mobile App

Seamless Implementation

FEATURES

Work Order Management

Spare Parts Inventory

Preventive Maintenance

Reports & Dashboards

Asset Management

FlexRemote: Fix IT Issues From Anywhere With

AI-Backed Speed

Access Devices Securely. Resolve Problems Instantly.

Why Traditional Remote Support Slows You Down

Too Many Tools

User-Dependent Fixes

Limited Access Control

No Persistent Connection

Fix Issues from Anywhere Before They Disrupt Business

What Makes FlexRemote Smarter?

Powered by Root-Cause Learning via AI-Analyzed Session Logs

Attended + Unattended Access

Click. Connect. Fix.

Cross-Platform Compatibility

Session Intelligence & Auto Logging

Granular Access Permissions

End-to-End Encryption + Enterprise Security

Expert Consultation CTA

Have Questions About Remote Access Security or Scale?

FlexRemote – Remote Access & Control

Cross-Platform Support

Role-Based Control

Real-Time Connectivity

Multi-Monitor Support

Session Logging & Audit Trails

Built for Distributed Teams

Mobile-Friendly, Field-Ready

FAQ

Click. Connect. Control. Repeat.

Don’t Stop Here.Explore the Rest of ServiceFLX

FlexAsset

Asset Management

FlexSupport

Support & Ticketing

FlexRemote

Asset Control

FlexAMC

Maintenance & AMC

FlexMonitor

Asset Monitoring

Visibility Starts with Reading

Read it. Try it. Improve your day.

Stop Losing Track: How SMEs Can Take Back Control of IT Assets

QR Codes in IT: Smart, Scalable, and Surprisingly Simple.

Remote IT Support Without the Stress: Best Practices for SMEs

Where the Money Leaks: Uncovering Hidden Costs in Asset Mismanagement

connect@serviceflx.com

Power. Clarity. Control.

Serviceflx isn’t just another IT tool. It’s your infrastructure's command center now infused with AI.

Modules

Why serviceflx

Resources

User-Dependent
Fixes

Limited Access
Control

No Persistent
Connection

Attended +
Unattended Access

Click. Connect.
Fix.

Cross-Platform
Compatibility

Session Intelligence &
Auto Logging

Granular Access
Permissions

Don’t Stop Here.
Explore the Rest of ServiceFLX