Fix IT Issues Before
They Escalate From
Anywhere, Anytime

No More Delays. No More “Can You Share Your Screen?”

FlexRemote gives you instant access, full control, and smarter fixes with AI-driven root cause suggestions.
Whether your user is in-office or offline, remote support just became seamless.

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Why Traditional
Remote Support Fails

Too Many Tools
Lost time switching between systems
User-Dependent Access
Fixes delayed if they’re away
No Audit Trail
No logs, no accountability
No Access Rules
Security risks
No AI Insight
Same issue keeps repeating

What FlexRemote
Does Differently

Attended & Unattended Access

Support any device whether the user is present or not with full permission control.

Instant Session Launch

No install, no link sharing, no manual approvals. Just click and connect.

Root-Cause Learning (AI-Powered)

Session logs analyzed by AI help prevent repeated issues and speed up fixes.

Role-Based Access Control

Secure and govern who can access what with full visibility.

Full Session Recording & Audit Logs

Every session is tracked for compliance, training, and performance review.

Multi-OS Compatible

Access any Windows, macOS, or Linux machine from anywhere in the world.

The Remote Support Frustrations
You're Probably Facing

  • “We can’t access the user’s laptop after hours”
  • “Our tech team travels too much for simple fixes”
  • “No visibility into what support actually did”
  • “Too much delay in fixing endpoint issues”
  • “No audit trail for compliance”
FlexRemote fixes all of this automatically.

From Chaos to Control One
Remote Access Dashboard

Get a 360° view of:

  • Connected Devices by Region
  • Active vs Idle Remote Sessions
  • Technician Access History
  • Session Length, Success Rate
  • Repeated Fix Patterns (AI Insights)

Built for IT Teams
Who Support at Scale

  • Internal IT Departments
  • MSPs & Remote Helpdesks
  • Global or Multi-Site Businesses
  • Remote-First Startups
  • Distributed Field Teams
  • Freelancers Supporting Clients

Why FlexRemote Wins

Problem
Solved by FlexRemote
Delayed troubleshooting
Unattended + instant session access
Repeated issues
Root-cause AI analysis
Security gaps
Role-based access controls
Manual setup time
One-click, persistent connection
No visibility or logs
Full session tracking and audit trail

What Our Customers Say

"We went from on-site travel twice a day to zero with faster fixes"

-Head of IT, Retail Chain

“FlexRemote helped us support 150+ endpoints across 9 cities all from one console”

CTO, Healthcare Startup

5 Smart Modules
Zero Headache.

FlexAsset

Asset Management

IT & Non-IT asset tagging, lifecycle tracking, expiry alerts

Learn More

FlexSupport

Support & Ticketing

SLA-driven ticketing & resolution for internal/external issues

Learn More

FlexRemote

Asset Control

Secure remote desktop access (attended/unattended) with audit logs

Learn More

FlexAMC

Maintenance & AMC

AMC & vendor management, preventive maintenance & renewal alerts

Learn More

FlexMonitor

Asset Monitoring

Real-time monitoring of networks, endpoints & servers with alerts

Learn More
Need any support.

connect@serviceflx.com

Ready to Make Remote
Support Seamless?

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