• Platform
    User & Asset Management

    Manage unlimited users and assets with full oversight.

    Real-Time Dashboards

    Get real-time asset health, status, and performance insights

    Full Asset Lifecycle Management

    Track assets from acquisition to disposal.

    Asset Availability Tracking

    Maximize utilization by tracking asset availability.

    QR Code Integration

    Generate QR codes for instant asset info access.

    Maintenance Scheduling

    Automate maintenance to reduce downtime.

    Asset Disposal Compliance

    Ensure compliance in asset disposal processes.

    Advanced Filters & Custom Tags

    Filter and tag assets for easy tracking

    User Role Permissions

    Control access with role-based permissions

    Ticket Mgmt for Incidents

    Log and manage asset issues via tickets

    Vendor Management

    Track vendor details to streamline processes

    User Self-Service Portal

    Allow users to manage assets and requests

    Excel Download Option

    Export asset data to Excel for reporting

    Asset Spend Tracking

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    Cost of
    Ownership

    Track total asset ownership costs.

    Dynamic Asset Categories

    Organize assets by type, location, or function

    Bulk Data Migration

    Easily migrate large sets of asset data.

    Expiry
    Alerts

    Get reminders for asset expirations and renewals.

    Asset Location Tracking

    Track the physical location of assets

    Agent-Based Monitoring

    Real-time monitoring of asset health

    Remote Access Management

    Manage assets remotely from any location

    Network Discovery & Monitoring

    Automatically track networked assets.

    App
    Integrations

    Seamlessly integrate with ERP, CRM, and more

    Asset Value Tracking

    Track asset value for maintenance or sale decisions

  • Products

    Hardware Asset Management

    Software Asset Management

    Other Asset Management

    Dynamic categories Management

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    AMC Management

    Asset Monitoring

    Asset Lifecycle Management

    Ticket Management

    Analytics

    Comprehensive dashboard

    Remote desktop integrations

    Cross platform support

    Agent Based Control

    Network discovery of devices

    Real time monitoring & tracking

    Live performance metrics

    Add/manage devices to asset management

    Network activity monitoring
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    • |||

#FlexRemote

Access Devices. Fix Issues.
From Anywhere. Instantly.

FlexConnect empowers your IT team with secure remote desktop control whether the user is present or not. Resolve issues without the back-and-forth, powered by RemotePC technology.

Why Traditional Remote Support Slows You Down

Too Many
Tools

Switching between apps for remote access, tickets, and chat wastes time.

User-Dependent
Fixes

If the user isn't available, support has to wait.

Limited Access
Control

One-size-fits-all access often leads to security risks.

Manual Setup
Every Time

No persistent connection which delays unattended fixes.

How FlexConnect Changes the Game

Remote Access That Feels Local, But Smarter

Attended
Access

Connect to devices when the user is available. Ideal for training, walkthroughs, and guided troubleshooting.

Unattended
Access

Access endpoints even when the user is offline or away. Perfect for urgent fixes, off-hours support, or patching.

Multi-Device
Compatibility

Access desktops, laptops, and servers across operating systems.

Session Logging &
Control

Every session is recorded with full logs for audit and compliance.

Role-Based Access
Permissions

Control who can access which machines, when, and for what purpose.

End-to-End
Encryption

Powered by RemotePC enterprise-grade encryption keeps your sessions private and secure.

Instant Launch. No
Setup Hassles.

Click. Connect. Solve. No more installations, invites, or approvals every time.

One Platform for Instant Access

Whether you’re supporting a field sales laptop, a design machine in the studio, or a server across the country - FlexConnect gets you in, fast and secure.

Beyond Access, It's Visibility + Action.

Combine FlexConnect with FlexAsset and FlexSupport for end-to-end diagnosis identify the issue, access the device, solve it, and close the ticket. All in one flow.

Designed for Teams

Who Support at Scale

  • Internal IT Teams
  • Managed IT Providers
  • Freelance Tech Support
  • Distributed Workforces
  • Remote-First Companies
  • Multi-Branch Businesses

Who Can Use It

FAQ

It is shown by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.

It is shown by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.

It is shown by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.

Blog

Attended vs Unattended Remote Access: What You Need to Know

Attended vs Unattended Remote Access: What You Need to Know

How Remote Support Reduces Downtime and Saves Costs

How Remote Support Reduces Downtime and Saves Costs

Designing a Smart Internal Helpdesk
for SMEs

Smart Access, Smarter Support: IT in the Hybrid
Work Era

Why Serviceflx?
CONTACT US

connect@serviceflx.com

CALL US

+971 458 446 36

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