Platform

User & Asset Management

Manage unlimited users and assets with full oversight.

Real-Time Dashboards

Get real-time asset health, status, and performance insights

Full Asset Lifecycle Management

Track assets from acquisition to disposal.

Asset Availability Tracking

Maximize utilization by tracking asset availability.

QR Code Integration

Generate QR codes for instant asset info access.

Maintenance Scheduling

Automate maintenance to reduce downtime.

Asset Disposal Compliance

Ensure compliance in asset disposal processes.

Advanced Filters & Custom Tags

Filter and tag assets for easy tracking

User Role Permissions

Control access with role-based permissions

Ticket Mgmt for Incidents

Log and manage asset issues via tickets

Vendor Management

Track vendor details to streamline processes

User Self-Service Portal

Allow users to manage assets and requests

Excel Download Option

Export asset data to Excel for reporting

Asset Spend Tracking

Monitor costs to optimize asset spending.

Cost of
Ownership

Track total asset ownership costs.

Dynamic Asset Categories

Organize assets by type, location, or function

Bulk Data Migration

Easily migrate large sets of asset data.

Expiry
Alerts

Get reminders for asset expirations and renewals.

Asset Location Tracking

Track the physical location of assets

Agent-Based Monitoring

Real-time monitoring of asset health

Remote Access Management

Manage assets remotely from any location

Network Discovery & Monitoring

Automatically track networked assets.

App
Integrations

Seamlessly integrate with ERP, CRM, and more

Asset Value Tracking

Track asset value for maintenance or sale decisions

Hardware Asset Management	Software Asset Management
Other Asset Management	Dynamic categories Management
Asset spend Management	User spend Management
Asset Lifecycle Management	Asset Monitoring
Unified Asset Dashboard	AI Integrated Asset uploading

Ticket management	Ticket Statistics
Internal and external ticketing	AI Intergrated Ticket support
Consolidated Ticketing Dashboards

Remote Access & Control	Cross platform support
Role Based Control	Real time connectivity
Multi-Monitor Support	Session Logging & Audit Trails

Contract Automation	Scheduled & Preventive Maintenance
Asset-Linked AMC Tracking	Real-Time Alerts & Notifications
AMC Status Dashboard	AMC Utilization Reports
Standardized AMC Checklist	Optimized tracking of AMC Visits

Automated Device Detection	Alerting & Notifications
Live performance metrics	Topology Mapping
Network activity monitoring	Device Type Classification
Asset Inventory Creation	Real-Time Change Detection
Real-Time Health Monitoring	Uptime & Availability Tracking
Master Monitoring Dashboard

Solutions

Health Care

Facility Management

Enterprise Company

Retail Business
Company

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About Us

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Career

News

Why Serviceflx

Who we are

FAQ

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Blogs

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News

See our latest news

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Story

Our path, our purpose

Career

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About us – Smarter IT Asset
Smarter Assets Management

Company Overview

Introduction

At Serviceflx, we specialize in simplifying IT Asset Management and Device Monitoring for modern organizations across the UAE, GCC, and Africa. Our platform empowers businesses to manage, track, and monitor their IT and non-IT assets in real-time with a user-friendly, cloud-based asset tracking system.

From small teams to enterprise-level operations, Serviceflx delivers visibility, control, and accountability for every asset – across every department.

Our Mission & Vision

Mission

To revolutionize how companies manage their technology by offering a smart, scalable, and efficient IT asset tracking solution that reduces loss, enhances visibility, and boosts productivity.

Vision

To become the region’s most trusted platform for IT Asset Lifecycle Management – where businesses across the Middle East and Africa can confidently manage their devices, minimize risks, and optimize resources.

Values & Culture

At Serviceflx, we believe technology should empower people not overwhelm them. Our team is driven by five core values:

Transparency – Clear data. Clear decisions.
Accountability – Know what’s owned, who owns it, and where it is.
Innovation – We build to solve real challenges, not just trends.
Simplicity – Designed for users, not just IT teams.
Growth – Both for our clients and ourselves.

We foster a collaborative, fast-moving, and ownership-driven culture. From our developers to our support team, everyone shares one goal: making asset tracking effortless and accurate for every business.

What Makes Us Different

We don’t just offer software we offer asset intelligence.

Regional Expertise

Built for organizations in the UAE, GCC, and Africa – aligned with local operational needs.

Complete Asset Visibility

Track laptops, servers, mobile devices, furniture, and more from a centralized dashboard.

Easy Deployment

No complicated setup. Get started in days, not weeks.

Real-Time Monitoring

Proactively monitor device health, status, and activity to prevent downtime.

Lifecycle Management

Track every asset from purchase to disposal.

Multi-Department Use

Not just for IT. Serviceflx serves HR, Admin, Finance & Procurement with equal ease.

Testimonials

We’re proud to support businesses across healthcare, education, retail, finance, and technology sectors in the UAE, GCC, and Africa.

“Serviceflx gave us visibility we never had before. Tracking IT and non-IT assets across 5 locations is now seamless.”

IT Director
Regional Retail Chain

“What we love about Serviceflx is the simplicity. Everyone – from HR to procurement – now knows where assets are and who’s using them”

Operations Manager
Educational Institution

“Managing IT assets across multiple departments used to be a nightmare. With Serviceflx, we now have full control, accurate reporting, and reduced asset loss”

Head of Procurement
Mid-Sized Logistics Firm – GCC

“Serviceflx helped us standardize our asset lifecycle process. We’ve saved both time and money by eliminating manual tracking and minimizing device downtime.”

IT Manager
Healthcare Group – UAE

We’re trusted by 100+ businesses for transforming how assets are managed, monitored, and reported.

Corporate Social Responsibility (CSR)

At Serviceflx, we believe in building a better digital and physical world. Our CSR efforts include:

Donating refurbished devices to underfunded schools in East Africa
Supporting digital literacy initiatives in collaboration with local NGOs
Using energy-efficient infrastructure to minimize our carbon footprint

We are committed to sustainable tech practices that benefit both business and community.

About us – Smarter IT Asset
Smarter Assets Management