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  • Case Study
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  • Become a Partner

A Missed Camera. A Missed Moment.

How a UAE Enterprise Got Back in Control with ServiceFLX.

Want to avoid the same issue in your organization?

What Went Wrong

A major enterprise in the UAE had CCTV cameras installed in their office buildings. But one of the cameras wasn’t working for three whole days and no one knew.


They only realized the issue when a customer complaint came in. When they checked the footage, it was already too late the camera hadn’t recorded anything.


This raised serious internal concerns.
They needed to prevent this from happening again.
They needed a system that could monitor all their cameras in real-time

The Fix: Real-Time
Surveillance You Can Trust

They deployed FLXMonitor, a real-time camera and device monitoring solution and everything changed.

From Map to Maintenance –
How It Works

Maintenance Tracking

FLXMonitor organizes maintenance schedules building-by-building, so nothing is missed even across multiple sites.

Map & Visualize

They uploaded floor plans and outdoor maps to accurately mark each camera’s location, making it easy to find and service devices.

Report & Improve

Now, detailed reports give them clear insights into camera uptime, failures, and overall system health helping them optimize performance and prevent issues.

What They Achieved
with FLXMonitor

Real-time visibility into all cameras
Instant alerts when a device goes offline
Auto-generated reports for audits and service logs
No more blind spots, missed recordings, or guesswork

Don’t Let It
Happen to You

A missed camera can lead to a missed incident or even a major crisis . With FLXMonitor, this enterprise now has full control, full visibility, and full peace of mind.

Book Your Free Demo
Download the Full Use Case
Talk to a Consultant

connect@serviceflx.com

Power. Clarity. Control.

Serviceflx isn’t just another IT tool. It’s your infrastructure's command center now infused with AI.
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